CPE Device Policy

1. 100%  to use Only for Our Realfiber Internet Services

2. Service is inactive for more than 15 days device need to be returned to REALFIBER

3. When device becomes faulty due to power fluctuation replacement of device is chargeable.

4. If device is stolen or lost, burnt replacement of device is chargeable

5. When adaptor is faulty within warranty period it will be replaced under free of cost. If out of warranty means customer will be charged Rs.75/-.

CPE Refund Policy.

Customer Application Form No:

Customer Name:

 Address:

 Mobile No:

Equipment(s) Provided:

CPE Details :

Refund Policy:

Time period of surrendering the Equipment(s) from installation date Refundable % of amount on the Equipment(s) value

1. 0-90 Days 80%

2. 91-180 Days 60%

3. 181-365 Days 30%

4. >365 Days 0%(No Refund)

 I/We have read and understood the above given Terminal Equipment(s) refund policy and agree for the same.

Place:

Customer’s Signature:

Date: